If you are not satisfied with your product, we have a 14-day return policy, which means you have 14 days after receiving your item to request a return/exchange. To start that process, please contact us.

Please note that for any returns or exchanges, customers are responsible for the cost of shipping the item back to us. We will be charging the original form of payment used for the order.

​The Ritual of the Flame

​The Maiden Burn: To ensure an even descent, allow the wax to melt completely to the edges during the first lighting. This sets the "memory" of the wax, preventing tunneling.

​A Precise Trim: Before each ceremony, trim the wick to 5mm. A short wick ensures a steady, graceful flame and a clean, soot-free experience.

​The Four-Hour Rule: To preserve the integrity of our rare fragrance oils, indulge in your candle for no more than 4 hours at a time.

​Artful Extinguishing: We recommend using a snuffer or dipping the wick to preserve the lingering scent without the intrusion of smoke.

​A New Beginning: When 1cm of wax remains, the candle’s life has concluded. We invite you to cleanse the vessel and repurpose it as a signature piece for your home.