Terms of Use

Last Updated: October 10, 2026

Welcome to Scented Sentiments Co x Sophia's Whimsical Molds. By accessing or purchasing from our website, you agree to be bound by these Terms of Use. Please read them carefully before using our site or placing an order.

1. Acceptance of Terms

By visiting our website or purchasing any product, you agree to comply with and be bound by these Terms of Use, along with our Privacy Policy, Shipping Policy, Refund Policy, and any other policies posted on this website.

If you do not agree with these terms, please do not use our website or services.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this website and place orders.

3. Products & Services

We offer handmade products including, but not limited to:

  • Silicone molds
  • Mold housings
  • Crafting supplies
  • Glitter products
  • Candles, wax products, and accessories
  • Custom-made products
  • Digital content when offered

Because many of our products are handmade, slight variations in color, size, texture, and finish may occur. These variations are normal and do not constitute defects.

4. Custom Orders

Custom and personalized orders are created specifically for the customer.

By approving artwork, designs, proofs, or custom specifications, you acknowledge that:

  • You have reviewed and approved all details.
  • Changes may not be possible once production begins.
  • Custom orders are non-refundable unless an error was made by us.
  • Production timelines may vary depending on project complexity and order volume.

Customers are responsible for ensuring all submitted names, dates, spellings, images, and design instructions are accurate.

5. Intellectual Property

All website content, including but not limited to:

  • Product designs
  • Images
  • Graphics
  • Logos
  • Branding
  • Product listings
  • Digital downloads
  • Artwork

is the property of Scented Sentiments Co x Sophia's Whimsical Molds and may not be copied, reproduced, distributed, or used without written permission.

Purchase of a product does not transfer ownership of intellectual property rights.

6. Mold & Design Usage

Our molds and mold housings are intended for lawful craft and production purposes.

Customers may use finished items created with our molds for personal or commercial use unless otherwise stated on the product listing.

7. Pricing & Payments

All prices are listed in U.S. Dollars (USD).

We reserve the right to:

  • Modify prices without notice.
  • Correct pricing errors.
  • Refuse or cancel orders affected by pricing inaccuracies.

Payment must be received in full before production or shipment begins.

However, customers may not:

  • Copy or replicate our mold designs.
  • Create duplicate molds from our molds or housings.
  • Reproduce our artwork, originals, or 3D designs.
  • Resell digital files without permission.

Unauthorized duplication or redistribution of our designs may result in legal action.

8. Order Acceptance

We reserve the right to:

  • Refuse any order.
  • Limit quantities.
  • Cancel orders suspected of fraud, abuse, or misuse of our services.

If an order is cancelled after payment has been received, a refund will be issued to the original payment method when applicable.

9. Shipping

Shipping estimates provided at checkout are estimates only and are not guaranteed delivery dates.

Once an order has been transferred to the shipping carrier:

  • Delays caused by the carrier are outside of our control.
  • Lost, stolen, or delayed packages may require claims through the shipping carrier.
  • Customers are responsible for providing accurate shipping information.

Additional shipping charges resulting from incorrect addresses may be the customer's responsibility.

10. Returns & Refunds

Return, refund, and exchange eligibility is governed by our Refund Policy.

Generally:

  • Custom and personalized items are non-refundable.
  • Digital products are non-refundable.
  • Opened or used products may not qualify for returns.

Please review our Refund Policy for complete details.

11. Product Safety

Customers are responsible for using products safely and according to any provided instructions.

We are not liable for:

  • Misuse of products.
  • Improper handling.
  • Allergic reactions.
  • Damage resulting from improper use or storage.

Certain products may require adult supervision and should be kept away from children and pets.

12. Disclaimer of Warranties

All products and services are provided "as is" and "as available."

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

We do not guarantee uninterrupted access to the website or error-free operation.

13. Limitation of Liability

To the maximum extent permitted by law, Scented Sentiments Co x Sophia's Whimsical Molds shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Website use
  • Product use
  • Delayed shipments
  • Lost profits
  • Business interruption

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

14. User Conduct

You agree not to:

  • Violate any laws or regulations.
  • Interfere with website functionality.
  • Upload malicious software.
  • Use the website for fraudulent purposes.
  • Infringe upon intellectual property rights.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect customer information.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Use at any time.

Changes become effective immediately upon posting to the website. Continued use of the website constitutes acceptance of any revisions.

17. Governing Law

These Terms of Use shall be governed by and interpreted under the laws of the Commonwealth of Kentucky, without regard to conflict of law principles.

18. Contact Information

For questions regarding these Terms of Use, please contact:

Scented Sentiments Co x Sophia's Whimsical Molds
Bowling Green, Kentucky, USA
Email: info@scentedsentiments.net

By using this website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Use.

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